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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All METRA products

The group "New Technologies" offers for review the products of the plant METRA: automobile scales, wagon scales, industrial platform scales, heavy-duty scales, scales for weighing animals, monorail scales, conveyor scales, hopper scales, dispensers, control cabinets, load cells, load cell assemblies, components of weighing systems
  • Car scales METRA
    Car scales
    Track, Nomad, etc.
  • Wagon scales METRA
    Wagon scales
    Foundation , etc.
  • Platform scales METRA
    Platform scales
    M8100, M8000, etc.
  • Heavy-duty scales METRA
    Heavy-duty scales
    Titanium and others.
  • Container scales METRA
    Container scales
    M8101 and others .
  • Pallet scales METRA
    Pallet scales
    M8200B-100-18- M06-ZSFY-025 and others.
  • Hopper scales METRA
    Hopper scales
    VDE-50, VDE-200, VDE-5000, etc.
  • Electronic scales for animals METRA
    Electronic scales for animals
    Weight gain-CATTLE 600/1500, etc.
  • Conveyor scales METRA
    Conveyor scales
    M8400-1, M8400-5, etc.
  • Monorail scales METRA
    Monorail scales
    MONO 600/1500, etc.
  • Checkweighers for industry METRA
    Checkweighers for industry
    SDV-06-120, SDV-60-600, etc.
  • Industrial Dispensers METRA
    Industrial Dispensers
    M8500, M8401, etc.
  • Balance control cabinets METRA
    Balance control cabinets
    M6210 and others .
  • Weighing devices METRA
    Weighing devices
    M0601-BM-4-P and others.
  • Strain converters analog-digital METRA
    Strain converters analog-digital
    M0802, M0803-1, M0803-5, etc.
  • Electronic weighing devices METRA
    Electronic weighing devices
    M90 and others.
  • Weighing load cells METRA
    Weighing load cells
    Single point, etc.
  • Components of weighing systems METRA
    Components of weighing systems
    M4002-2, M4809-4H-01, etc.
  • Software and hardware complexes of automated control systems METRA
    Software and hardware complexes of automated control systems
    Weight flow of CARS, etc.
  • Software METRA
    Software
    ASNET, WSNET, etc.

NEW TECHNOLOGIES GROUP

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